Administrative Assistant Professional Program

Overview

Administrative Assistant

As an office professional, you only have to do one thing: everything! And there never seems to be enough time to do it all, much less learn how. But if you really want to ramp up your job performance – and add value to your employer – you need to take this Administrative Assistant course. This course offers an almost endless supply of savvy advice, great tips, proven tools, and powerful strategies for dealing with both everyday job responsibilities and requirements.

So whether you’re brushing up your skills, keeping up with new developments in business, increasing your own marketability, or just starting a challenging and rewarding career, this comprehensive course is just the right thing to move your career forward!  

Prerequisite: None

Microsoft® Office (MOS) 2019

If you're looking for a way to get up to speed quickly on the newest version of Microsoft Office, this course offers step-by-step instructions to make it easy. Office 2019 has new features and tools to master, and whether you're upgrading from an earlier version or encountering the Office applications for the first time, you'll appreciate this simplified approach.

This course covers:

• Microsoft Word 2019
• Microsoft Excel 2019
• Microsoft PowerPoint 2019
• Microsoft Outlook 2019
• Microsoft Access 2019
• Microsoft Publisher 2019

Microsoft Office holds more than 90 percent of the market for Windows-based productivity suites. Our MS Office 2019 course makes this technology easy to understand, even for those who are new to computers. 

NOTE: This course does NOT include the MS Office programs themselves. Students will need to have Office 2019 already installed on their computers. 

Technical Writing

Technical Writing is a career that offers a variety of writing possibilities. Our Technical Writing course focuses on a reader-centered approach and helps students understand the nature of writing in the workplace. It leads students through the process of creating highly effective letters, proposals, emails, memos, documentation, and reports.  Students will learn how to conduct research and appropriately cite sources. Guidelines for persuasive writing and strategies for maintaining readers’ attention are also discussed.  Take our Technical Writing course and learn the skills and knowledge you need to start your writing career today!

Prerequisite(s): None

Keyboarding Made Easy

Leave hunt-and-peck to the chickens. Effective and efficient keyboarding is more than tapping the correct letter. Our course teaches you to react to letters instead of finding them on the keyboard. This breakthrough guide brims with step-by-step exercises for keyboarding with ease. Develop your digital dexterity with our Keyboarding Basics course. 

Become Confident & Assertive

Do you feel like people walk all over you? Do you want to learn to be a more confident, assertive individual? If so, this course is for you. The class will teach you the necessary skills to be decisive and in control of your life.  The course will teach you to improve your relationships, move your career forward, and earn the respect of your friends, family, spouse, co-workers, even your boss.

Email Etiquette: Netiquette

E-mail is one of the greatest inventions of our lifetime phenomenally affecting the way we communicate. Reading, writing and managing e-mail is taking up an increasing amount of our time. But are we using it right? This course helps you learn the best way to create and use e-mail. Be it a thank you note, a meeting reminder, a proposal or a sales pitch, a well-written message that looks and sounds professional will make it easier for people to want to do business with you. It will help people feel good about communicating with you and help you achieve the right results.